FAQ

SHIPPING POLICY

Please allow 1-5 days for your order to be shipped, each piece is handmade in Los Angeles. Shipping is USPS First Class Mail or Priority Mail. You will receive a shipping notification email with the tracking number along with a delivery confirmation email. Free shipping on orders over $50.

 

RETURN POLICY

We do not offer refunds, but if you do happen to have an issue upon receiving your item, please reach out to info@coldshoulderla.com and we will help resolve it for you. Clearance items are final sale.

 

INTERNATIONAL

We currently ship to over 30 countries worldwide. Standard shipping rates apply, we are not responsible for any customs fees. Your order will be shipped within 1-5 days, we are not responsible for any lost or delayed mail.